The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
Wi-Fi
24-hour reception
Souvenir shop
Services
Room service
Bicycle hire
Laundry
Dining
Restaurant
Bar/ Lounge area
Buffet breakfast
Spa & Leisure
Outdoor swimming pool
Beach access
Entertainment
Garden area
Spa centre
Room features
In-room air conditioning
In-room safe
Mini-bar
Bathroom
Hair dryer
Media
Cable/ Satellite television
Telephone
Show more
Location
Cancun-Tulum Highway Km 95, Riviera Maya, Quintana Roo, 77710,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Cancun-Tulum Highway Km 95, Riviera Maya, Quintana Roo, 77710,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Playa Kantenah
1.1
km
Event hall
Playa Saasil Kantenah
1.0
km
Carretera
BioParque Lu'um Balam
1.3
km
Beach
Playa at Grand Palladium Kantenah Resort
200 m
Beach
Xpu-Ha Beach
2.5
km
Beach
Playa Xpu-ha
2.5
km
Night club
Rauxa Show
3.0
km
XPuha
2.7
km
Av. Cenote Minotauro
Xotik-Ha
2.8
km
Taj Mahal Cenote
3.3
km
Cenote TajMa Ha
3.3
km
Cenote snorkeling
4.4
km
Lake
Cenote Azul
4.4
km
Quintana Roo
Mayan Underworld
3.6
km
Cenote Minotauro
3.7
km
Bel Air Animal Park
3.9
km
Quintana Roo
Cenote Abierto
4.1
km
Carretera Tulum-Playa del Carmen
Jardin Del Eden Cenote
4.4
km
Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach
Dolphinaris Barcelo
4.8
km
Blue Cenote
4.4
km
Quintana Roo
Cenote Eden
4.4
km
Cenote Ponderosa
4.5
km
Nature reserve
Kantun Chi
4.7
km
Quintana Roo
Cenote, Garden of Eden
4.6
km
Ecopark Katun Chi
4.7
km
Hwy 307 Km 269
Cenote Cristalino
4.7
km
Dolphinus Barcelo
4.8
km
Cenote Chikin-Ha
4.9
km
snorkling
4.9
km
Nearby
Kantenah Bay
100 m
Restaurants
Mama Sababa
140 m
6th near 5th Avenue
Hadar
140 m
5 Avenida Paradisus
Argentinian steakhouse playa del carmen mexico
140 m
5th Avenue
HOT Casual Food Plaza Inn
200 m
Avenida 115 Norte Mz 2 Lt 5 Locales 8 y 9 Plaza Inn
La Parrilla de Mando
140 m
5th Ave
Celacolo
140 m
5a Avenue Con 28
sensei playa
200 m
Av Kantenah Plaza Inn
Chianti Deli
200 m
Av. 115 Nte. Galaxia Plaza Inn
Restaurante Toks
530 m
Sm 52 Mz 1 Paseo Central Loc Q-10 Plaza las Americas,Nuevo centro urbano
La Ronda Parrilla Uruguaya
500 m
Av Chemuyil Between fuente de Cibeles & fuente de Trevi
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
8.2
Location
8.8
Service
6.6
Dining
8.8
Guest reviews
8.0/10
based on 5 reviews
Tim
United Kingdom,
March
2025
6.6/10
I had a wonderful time at Hidden Beach Resort, especially enjoying the beautiful beach vibes and great dining options. While the overall experience was relaxing, I found the room service a bit slow at times. Overall, I would recommend this resort for a luxurious getaway. 🌴🍹
Rooms
9.0
The suites were spacious and elegantly designed, with an very nice private terrace that made my stay even more enjoyable.
Service
7.0
Staff was attentive and friendly, but I did experience some delays with room service, taking longer than expected.
Location
8.0
The resort's beachfront location was stunning, with easy access to nearby attractions, making it a perfect spot for relaxation and exploration.
Dining
9.0
Dining options were excellent with a diverse menu that included seasonal salads and gourmet dishes that satisfied my palate.
Facilities
8.0
Facilities like bicycle hire and laundry services were convenient and well-maintained, enhancing my overall experience.
Emily
United Kingdom,
March
2025
6.6/10
My stay at Hidden Beach Au Naturel was good and luxurious, though there were a few minor hiccups with service at times. The ambience was serene, providing a perfect escape. Overall, I left feeling rejuvenated and relaxed.
Rooms
9.0
The room was spacious with a beautiful ocean view (waking up to that was a treat!). The decor was modern and stylish, adding to the overall luxe vibe.
Service
7.0
Service was generally attentive, but I did experience a delay in getting room service once (that was a bit frustrating).
Location
9.0
The resort's location was fantastic, right on a private beach that felt secluded yet accessible (perfect for unwinding!).
Dining
10.0
Dining was excellent, especially the handmade pasta, which was a highlight of my meals (I couldn't get enough of it!).
Facilities
8.0
The amenities were great overall, from the pool area to the bicycle hire (which I used to explore the area!). I did wish the spa had more availability, though.
Owen
United Kingdom,
January
2025
5.2/10
I enjoyed my stay at Hidden Beach, with its beautiful beachfront and relaxing atmosphere. However, the service was a bit slow during peak hours, which interrupted my overall experience. The dining options were fantastic, featuring local organic products that elevated the flavors, but I did wish for more variety in the menu choices.
Rooms
8.0
The room was spacious and well-appointed, with a stunning ocean view. I loved the thoughtful amenities like the stocked minibar, but I found the bed slightly too firm for my liking.
Service
6.0
While the staff was friendly, I noticed that the service lagged during busy times, particularly at the bars. It took longer than expected to get drinks or requests fulfilled.
Location
9.0
The location was perfect, right on the beach and a short drive to local attractions. I appreciated the tranquility away from the busy tourist areas, adding to the relaxation.
Dining
8.0
Dining was a highlight of my stay, with delicious meals featuring fresh, local ingredients. The attention to detail in presentation was impressive, though I would have liked to see more variety on the menu throughout my days there.
Facilities
7.0
The facilities were well-maintained, and I enjoyed the convenience of room service and bicycle hire. However, I found the laundry service a bit pricey for what was offered.
Stella
United Kingdom,
December
2024
5.4/10
My stay at Hidden Beach was a mixed bag. The beachfront location was absolutely stunning, but I found the service fell short at times. Dining options were good, especially the risotto, though some menu items felt a bit repetitive. Overall, it was a relaxing getaway with a few hiccups.
Rooms
7.0
The room was spacious and came with a private terrace that offered amazing views. However, I did notice some minor maintenance issues that could use attention.
Service
6.0
While some staff were friendly and attentive, there were moments when it took a long time to get service, especially at the pool area.
Location
9.0
The resort's beachfront location was perfect for lounging and catching sunsets. It's also a short drive to nearby Playa del Carmen.
Dining
8.0
Dining was enjoyable overall, with standout dishes like the risotto, though I felt some entrees got a bit repetitive over the days.
Facilities
7.0
The amenities were decent, with room service available. I also appreciated the option to hire bicycles to explore the nearby area, but the laundry service was a bit slower than I expected.
Theodore
United Kingdom,
December
2024
5.2/10
My stay at Hidden Beach was mostly enjoyable, but the beach could have been cleaner. The staff were exceptionally attentive, making sure I had everything I needed.
Rooms
8.0
My room was spacious and beautifully decorated, with a stunning view of the ocean. The bed was incredibly comfortable, and I loved the well-stocked mini-bar.
Service
7.0
The service was great; the staff never failed to greet me with a smile. However, there were times when my requests took longer than expected.
Location
9.0
The resort's location is perfect, with easy access to local attractions and a beautiful stretch of coastline. I appreciated the tranquillity away from the busy tourist areas.
Dining
9.0
Dining was one of the highlights of my stay. The gourmet meals were exquisite, especially the homemade desserts that I couldn't get enough of!
Facilities
7.0
Facilities like room service and laundry were convenient but could use more efficiency in response times. I also enjoyed the option for bicycle hire to explore the area.